US-MD-Columbia: Senior Quality Assurance Analyst
To see other opportunities,
please visit http://sqa.fyicenter.com
Date: 04-Nov-2010
Senior Quality Assurance Analyst
Primary Job Responsibilities
* Implementation and execution of the Operations Quality Assurance Program
o Assist in the establishment and maintenance of QC / audit processes, standards, and procedures
o Participate in the preparation and planning of both process-based and in-process audits to ensure the development and usage of appropriate standards, quality manuals and templates
o Conduct process-based audits to ensure compliance with defined processes, standards, and procedures
o Analyze metrics and performs trend analyses for in-process audits, reporting results to both the process owner and management
o Assure adherence to the standards and procedures outlined in the Quality Assurance Program. Identify, document, and track all process, standards, and procedural deviations and non-conformance issues to closure, including escalating issues to Senior Management for resolution if they cannot be resolved within the process owner’s reporting chain
o Use best practices project management, incident management or business continuity principles to achieve desired results.
o Educate process owners on QA functions, and lead the quality initiative at the local level
* Participate in regular reviews of the Operations Quality Assurance Program to ensure that it satisfies the organization’s current needs and to identify potential improvements.
Education and Requirements
* A Bachelor's Degree or related experience. Professional certifications required.
* Minimum 4-6 years experience evaluating operational processes and/or performing quality audits
* Solid hands-on process analysis
* Strong team and interpersonal skills
* Ability to rapidly adapt to changes
* Excellent written and verbal communication skills
* Experience with data collection, analysis and reporting of metrics using MS Office or BI Tool applications
* Familiarity with Six Sigma or Lean principles
* Subject matter expertise of recognized auditing principles (ISO, IIA, CMMI)
To apply for this position, please visit
this Website.
Thank you,
Team SQAFYI - Software QA Resource FYI
http://sqa.fyicenter.com
|