US-CA-Long Beach: Test/QA Engineer

To see other opportunities, please visit http://sqa.fyicenter.com
Date: 12-Jan-2009

Software Support/Test/QA Engineer

Are you a motivated and intelligent recent graduate with an interest in software? Do you want a position that will give you experience in software support, programming, and quality assurance? Would you like to join a team of professionals from the world’s top universities?

As a Software Support/test/QA Engineer, you will:

· Consult and develop effective relationships with our resellers’ technical support staff

· Create solutions to address questions about our product and diagnose issues that arise through the usage of our software in both production and theoretical environments

· Provide technical support via phone, email, web-based chat, and remote access sessions to our customers for deployment and production issues by researching, troubleshooting, and analyzing customer software performance issues

· Test web- and Windows-based software

· Develop methodologies and automation for rapidly and thoroughly testing web- and Windows-based software

· Drive the software process towards more speedy and stable software releases

· Serve as a liaison for new products by dispersing information to our development and user-education teams

· Provide content for our technical writers and conduct internal training for the pre-sales department

· Develop the document and records management server

· Create high performance, reliable, secure, and maintainable code that our customers can count on

· Implement and refine functionality of product suite including rich metadata, annotation, lifecycle, search, and security support

What are the qualifications?

· Bachelor’s degree

· Communicate effectively both in person and on the phone while maintaining professionalism

· Think with a clear mind and originate clever and useful solutions

· Quickly and accurately determine the cause of a complex problem

· Proficiency with troubleshooting Windows, particularly 2003 and XP, is preferred

· Familiarity with the Internet and Internet applications

To apply for this position, please visit this Website.

Thank you,
Team SQAFYI - Software QA Resource FYI
http://sqa.fyicenter.com